What do we do
Loyalty program benefits
Philia is the perfect solution for businesses looking to build smart, meaningful relationships with their customers. It provides an innovative way to create a lasting impression, while allowing you to remain competitive in price, enabling customers to have a superior, personalized experience like no other!
What makes loyalty so effortless but professional at the same time?
- Ensures a smooth and painless transition to a loyalty program, even for non-technical teams
- Members feel genuinely seen, heard, and valued thanks to communications
- Make data-driven decisions and discover where to focus efforts and investments
- Provides comprehensive analytics and reporting tools for tracking program performance
What our beta testers achieved in the first month of rolling with us:
+ 64%
increase in sales
+ 89%
attracted more leads
+ 57%
increase in overall CLV
+ 32%
increase in sales retention
immeasurable :)
customers overall satisfaction
Everything you need
Core capabilities
Check how Philia can bring joy to your customers and your business
Your game, your rules
Philia is built with customizability in mind, to the core. Change and refine everything to your needs.
Engage your customers, however you see fit
Philia is packed with numerous channels. From gamification fused loyalty and rewards store, to customizable campaigns. Everything is handled in-house.
Loyalty program monitoring
Keep the track of every move you make in the marketing department, with various report types,charts and daily updates.
Target your audience, with precision
Segment your customers based on their distinctive attributes, and build unique experiences for them.
Your game, your rules
Philia is built with customizability in mind, to the core. Change and refine everything to your needs.
Engage your customers, however you see fit
Philia is packed with numerous channels. From gamification fused loyalty and rewards store, to customizable campaigns. Everything is handled in-house.
Loyalty program monitoring
Keep the track of every move you make in the marketing department, with various report types,charts and daily updates.
Target your audience, with precision
Segment your customers based on their distinctive attributes, and build unique experiences for them.
Expand capabilities
Integrations
Thanks to the cloud-based technologies, Philia is able to communicate and integrate with
Shopify
Sync your Shopify with your program to:
- Easily track customer purchases
- Gain valuable insights into customer behavior
- Incentivize customer to engage more
Other eCommerce platforms
Your platform will not be the bottleneck to your business; Synchronize your online store with your program and just focus on growing your brand.
CRM
Connect your CRM to your program to help you improve your customer service, increase sales, and boost your bottom line.
Marketing automation
Philia can be integrated with your favorite marketing automation platform,
Customer Data Platforms
Connect your CDP to Philia to collect, unify, and analyze customer data and create more personalized programs.
Payment gateway
If you're looking for a way to accept payments online, connect your trusted one to Philia.
Shopify
Sync your Shopify with your program to:
- Easily track customer purchases
- Gain valuable insights into customer behavior
- Incentivize customer to engage more
Other eCommerce platforms
Your platform will not be the bottleneck to your business; Synchronize your online store with your program and just focus on growing your brand.
CRM
Connect your CRM to your program to help you improve your customer service, increase sales, and boost your bottom line.
Marketing automation
Philia can be integrated with your favorite marketing automation platform,
Customer Data Platforms
Connect your CDP to Philia to collect, unify, and analyze customer data and create more personalized programs.
Payment gateway
If you're looking for a way to accept payments online, connect your trusted one to Philia.
World wide industry coverage
Use cases
Philia can be utilized for various industries, providing worldwide coverage and helping businesses of all sizes build stronger customer loyalty through personalized experiences and targeted communication.
eCommerce
Create customized offers based on customer behavior patterns and analyze their purchasing patterns to increase customer loyalty and encourage referrals.
Food & Beverages Loyalty
Food & Beverages industry is one of the most competitive industries, retaining customers can be the toughest task unless you find the right solution enables with powerful marketing tools that can amplify the business value.
Retail Loyalty
Customers have a wide variety of choices on shopping through a retail store. For standing out in the neck to neck competition, as a brand you must have a fully functional retail loyalty program to increase marketing efficiency & customer loyalty.
Employee Loyalty
Organizations using a employee recognition loyalty program are 12 times more likely to deliver excellent business outcomes and have the benefit of employees performing much better than the ones who are not appreciated for their work.
eCommerce
Create customized offers based on customer behavior patterns and analyze their purchasing patterns to increase customer loyalty and encourage referrals.
Food & Beverages Loyalty
Food & Beverages industry is one of the most competitive industries, retaining customers can be the toughest task unless you find the right solution enables with powerful marketing tools that can amplify the business value.
Retail Loyalty
Customers have a wide variety of choices on shopping through a retail store. For standing out in the neck to neck competition, as a brand you must have a fully functional retail loyalty program to increase marketing efficiency & customer loyalty.
Employee Loyalty
Organizations using a employee recognition loyalty program are 12 times more likely to deliver excellent business outcomes and have the benefit of employees performing much better than the ones who are not appreciated for their work.
Let's get started on building customer loyalty today!
You can download our product catalogue and get a better grasp of how can we help you grow your business, keep your customers satisfied, and build a stronger bond with your most loyal ones.
It's going to be an exciting journey ahead!
Questions and answers
Trying to answers the most burning questions about our product or service.
- What is a loyalty program SaaS?
ployalty program SaaS (Software as a Service) is a cloud-based platform that helps businesses create and manage loyalty programs for their customers.
- What types of businesses can benefit from a loyalty program?
Any business that has a customer base and wants to improve customer loyalty can benefit from a loyalty program SaaS. This includes retail stores, restaurants, online businesses, and service-based businesses.
- How is Philia different to other customer loyalty & promotions software?
Philia's headless solution powers loyalty programs that are creative, personalized and future-proof. Through our three pillars - promotions, loyalty, and pricing - companies can work with session, member, and cart data for a holistic approach to personalization & brand positioning.
- How can I test my loyalty use cases before going live?
Users can create an application in a sandbox environment in the Philia dashboard and test rules for their campaigns. You can then copy those campaigns into a live application connected to your actual website or app.
- What are the benefits of using a loyalty program SaaS?
Using a loyalty program SaaS can help businesses increase customer retention, boost customer engagement, and improve customer lifetime value. It can also help businesses collect valuable customer data and insights that can be used to improve marketing strategies and increase sales.
- Can I integrate a loyalty program with my existing systems?
Philia also offers a customer tiering system; Define each tiers’ entry point, and your customers will be automatically sorted into their respective tier. Then you can reward your most loyal customers with more
- Does Philia support omnichannel loyalty?
Yes, Philia lets you connect and track rewards issued via POS, online, in-app or your customer service tools for seamless redemption.
- Does Philia support omnichannel loyalty?
Yes, Philia lets you connect and track rewards issued via POS, online, in-app or your customer service tools for seamless redemption.
Our blog
Articles and guides on how to grow your customer base, and get the most out of your loyalty program.
#Category
Burn & Earn Offers to Encourage Customers for your Loyalty Programs
April 21, 2023
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#Category
The Power of Gamification in Loyalty Programs: Examples and Lessons
April 21, 2023
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#Category
How to Build an Effective Customer Loyalty Program for Your Business
April 21, 2023
Read the article
#Category
How to start your customer loyalty program for Effective Business Outcomes
April 21, 2023
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#Category
How to start your customer loyalty program for Effective Business Outcomes
April 21, 2023
Read the article
#Category
How to start your customer loyalty program for Effective Business Outcomes
April 21, 2023
Read the articleYou can't transform something you don't understand.
If you don't know and understand what the current state of the customer experience is , how can you possibly design the desired future state?
Annette Franz